We will send you a link to our therapy portal to fill out the paperwork and upload your insurance card. This must be done 3 days prior to your appointment, or your appointment will be cancelled and have to be rescheduled or you can be placed on our wait list.
If insurance information is not provided 3 days prior to your appointment, you may be charged in full for the session type provided, and that amount may be applied as a credit once insurance is processed (about 30-45 days processing time).
Limited insurance and cash/credit card
Anthem
Aetna
Humana
United Healthcare
Passport/Molina
Commercial Ins. usually has a co-pay and possibly a deductible you may have to meet. We will need to verify specific plan information.
Anthem
Humana
Humana Caresource
Beacon
UHC
United Healthcare/Optium
Aetna
Cigna/Evernorth (some providers)
We will take cash, HSA/FSA cards, credit cards, and checks for services and a good faith estimate will be provided
We use a phone app (IvyPay) that the therapist will text you a link to. To charge your card (FSA, HSA, MC, VISA), you will enter the card number and the therapist will not see your card, this is a secure platform and HIPAA compliant. We charge 3% processing fee on the amount charged to your card. We also will ask to keep a card on file for our records to process in case of no-shows, rescheduling fees, or late cancels.
Subject to change. If insurance information is not provided two (2) business days before appointment you will be responsible for the cash price of the appointment.
Hope Counseling Center, PLLC
7600 W Hwy 146, Suite 200, Pewee Valley, KY 40056 -AND- 104 Manor Dr, SUite 101 Bardstown, KY 40004 (not all therapists see clients in ALL locations)
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